Privacy Policy

This Policy applies to the websites, applications and related services provided under the BLOCKLORE brand and operated by Metaking Studios OU It should be read together with the Terms of Service; where a matter concerns the ownership of, or licences over, content, the Terms of Service govern.

By registering for, signing in to or otherwise using this service, you confirm that you have read and accepted this Policy. If you do not agree with any part of it, please stop using the service.

Account and identity information: the email address you provide when registering and signing in, your password (stored only as an irreversible hash), the account identifier and basic profile returned by a third-party sign-in provider where you use one (such as Google, Discord, Telegram or Apple), and the public address you sign with where you sign in using a wallet.

Profile and preference information: the nickname, avatar, personal description and similar details you set, together with your interface language, watermark, notification and display preferences.

Creation data: the images, video, audio and text you upload; the prompts, parameters and reference material you enter; the structure of your canvases, nodes, timelines and projects; the results returned by generation; and the derived files and metadata produced so that these can be displayed and reused, such as thumbnails, transcoded copies, subtitle tracks, the model invoked, the time of the task, dimensions, duration and the credits consumed.

Likeness and voice information: where the material you upload or reference contains the face or voice of a real natural person, that material and the technical features derived from it during processing are handled with particular care, and the additional rules in the section on creation content and in the Terms of Service apply.

Transaction information: your credit balance and ledger entries, orders, subscription and membership status, redemption records, referral and ambassador records, and — where you pay or stake on-chain — the wallet address and transaction hash concerned. Card details are collected and processed directly by our payment processor; we do not receive or store a complete card number.

Community and support information: the works you publish, the likes, comments and follows you make, contest entries, team and invitation records, and the content of the tickets and feedback you submit.

Device and log information: IP address and the approximate region derived from it, device model, operating system, browser and language, referring page, access and error timestamps, request logs, and the identifiers set by cookies and similar technologies.

To provide the service: to authenticate you, run and track generation tasks, save and restore canvases, deliver assets, keep sessions in sync in real time, quote for and settle credits, and process orders and memberships.

For security, compliance and the prevention of abuse: rate limiting and risk control, detection of fraud, abuse of the interface and irregular multi-account behaviour, moderation of content that may be unlawful or infringing, and compliance with obligations imposed on us by law.

To maintain and improve quality: to diagnose failures, evaluate the performance, stability and cost of models, assess how features are used, and plan capacity. Where the purpose can be achieved with aggregated or de-identified data we use that in preference, and we access identifiable creation content only to the extent necessary for the purpose concerned.

For communication and personalisation: to send service notices, task results, billing reminders and security alerts, and to arrange the interface according to your settings. Marketing messages are sent only where you have consented, and you may withdraw that consent at any time. We will not use your personal information for purposes not stated in this Policy.

So that you can return to a piece of work at any time, the inputs and results you produce on the platform are held as part of your account data: the material you upload, your prompts and parameters, the structure of your canvases, nodes and projects, the results of generation, and the thumbnails, transcoded copies and metadata generated so that these can be played back and reused. This content remains available for as long as your account is open and you have not deleted it.

When you delete an item from a canvas or from your asset library it no longer appears in your interface and is no longer served through newly issued links. For backup, audit and security purposes, copies may remain in our backup and log systems for a further reasonable period before being overwritten or cleared in the ordinary course.

Where you publish a work to the community or enter it into a contest, it is visible to others within the scope you have chosen. Such content may be cached or indexed by third parties, and may be referenced by works that others have forked or created from it; those copies may continue to exist after you take the original down, and the platform is not able to recall them in full.

To the extent permitted by law, we may retain on a longer-term basis the de-identified and aggregated statistics derived from the above — for capacity planning, quality assessment and the improvement of the service. Such data no longer identifies any individual and is not restored to an identifiable form.

Where material contains the likeness of a real person, providing the corresponding feature requires the material to be transmitted to the relevant model service provider, where it is held temporarily in that provider’s asset library — currently for no more than 30 days, after which it is deleted. The provider independently applies its own detection and compliance checks; that determination is the provider’s and we cannot waive it on your behalf.

This section explains the legal status of generated results, so that you understand it alongside how we handle your data. The complete arrangements as to ownership and licensing are set out in the Terms of Service.

Whether AI-generated content attracts copyright is not settled and differs between jurisdictions. In a number of jurisdictions, a result produced substantially by a machine, without sufficient human creative input, may not qualify for protection under copyright law. We therefore make no representation or warranty that any generated result is copyrightable, original or capable of protection, and the delivery of a result should not be read as a statement that rights subsist in it.

Because of the way generative models work, another user who enters the same or similar prompts, parameters or reference material may obtain a highly similar or identical result. We do not guarantee that any result is exclusive to you, and we do not undertake to prevent or restrict other users from producing similar results.

We do not assert copyright in the results you generate, but we equally cannot transfer to you rights that may not exist. A result may also resemble an existing work, trademark or likeness, and we give no warranty that it does not infringe. Before you rely on a result, and in particular before you use it commercially, you should assess the legal risk yourself and obtain professional advice where appropriate.

Where you contribute substantial human creative input — your own material, your arrangement and structure, your editing and successive revision — the resulting composite may be protectable in some jurisdictions. Whether it is, and to what extent, is determined by the law and the competent authorities of the place concerned, and not by this Policy or by us.

We do not sell or rent your personal information. We share it only in the circumstances set out below, and in each case only to the extent necessary for the purpose concerned.

Model service providers: to complete a generation task we transmit the necessary request payload — the prompts, parameters and referenced material — to the provider behind the model you have selected. Different models may involve different providers. Each provider processes the data under its own policy and retention rules, which operate independently of us and which we cannot waive on your behalf.

Infrastructure and operational providers: cloud hosting, object storage and content delivery, email delivery, error monitoring, and usage analytics (including Google Analytics). These providers are bound by contract to process the data only within the scope necessary to provide their service to us.

Payment and on-chain records: card and subscription payments are handled by our payment processor, which receives the information it needs to complete the transaction; we receive only the outcome together with the card brand and last digits. Where you pay or stake on-chain, the address and the transaction record are by their nature public, are recorded on a public chain, and cannot be amended or deleted by us.

Legal requirements, safety and business changes: where disclosure is required by law or lawfully requested by a competent authority; where it is necessary to protect the lawful rights, property or safety of the platform, its users or the public; and in a merger, acquisition or reorganisation involving the transfer of data, in which case we will notify you and the recipient will remain bound by a standard of protection no lower than this Policy.

We use cookies, browser local storage and similar technologies to keep you signed in, remember preferences such as language, layout and your most recent generation settings, recover canvas edits that have not yet been saved, and measure aggregate usage. Your sign-in credential is held in your browser’s local storage rather than in a third-party advertising cookie.

You can clear or block this storage through your browser settings; if you disable the storage that is essential to the service, sign-in, autosave and canvas recovery may not work correctly. As there is no uniform standard for it, we do not currently respond to the browser "Do Not Track" signal; you may opt out of analytics collection through the tools provided by the analytics provider or through your browser settings.

Your assets are held in private object storage. Browsers reach them only through short-lived signed links relayed by the service, and unauthorised requests are refused. We apply measures including encryption in transit, encryption at rest for sensitive fields, one-way hashing of passwords, least-privilege access control and audit logging.

This service is operated by Metaking Studios OU, which is established in Singapore, and our infrastructure and model service providers operate in a number of countries and regions. Your information may therefore be processed outside the place where you are located. Where a transfer of that kind takes place, we rely on contractual and technical measures to give the information a comparable level of protection.

No system is absolutely secure, and we cannot guarantee that your information will never be compromised. If a security incident occurs that may affect your rights, we will act to contain it and will notify you and the competent authorities as required by law.

We retain personal information for as long as is necessary to achieve the purposes described in this Policy, together with any longer period that applicable law requires us to observe — for example for tax, transaction record and log retention obligations.

If you would like to close your account, just ask us through the in-platform feedback channel or by raising a ticket, and we will take care of it once we have verified who you are. A closed account first enters a recoverable state for a reasonable period, so that a closure made by mistake — or a change of mind — can still be undone. Once that period has elapsed, your personal information and creation content are deleted or anonymised in the ordinary course, save for information we are required by law to retain and for de-identified aggregate data.

Transaction, billing and security logs are kept for the longer period prescribed by law even after an account is closed, and are used only for accounting, audit, dispute resolution and compliance purposes.

You may access and correct your account information, obtain a copy of it, and delete content you have created. You may manage your language, watermark, notification and work-visibility preferences in your settings at any time.

You may withdraw a consent you have given, object to or ask us to restrict certain processing, and ask us to close your account through the in-platform feedback channel or by raising a ticket. Withdrawing consent does not affect the lawfulness of processing already carried out on the basis of that consent.

Depending on where you are located, local law may give you further rights — for example under the GDPR in the European Economic Area and the United Kingdom, or under the privacy laws of California and other United States states — including the right to complain to your supervisory authority. We respond to verifiable requests within the period prescribed by the applicable law. We may need to verify your identity first, and where a request is manifestly unfounded or excessive we may decline it or charge a reasonable fee, giving reasons in each case.

Some requests cannot be met in full: works you have published and that others have forked or reproduced, records already written to a public chain, and data held independently by a third-party model service provider under its own retention rules are, in whole or in part, beyond our control.

Exercising any of these rights costs you nothing and changes nothing about the service you receive — we will not degrade it, raise your price or treat you differently because you asked. If there is something we cannot do, we will tell you why and look for the closest alternative we can offer.

This service is not intended for minors under the age of 18, or under the age of majority in your jurisdiction where that age is higher. If you are below that age, please do not register for or use this service.

If we learn that we have collected a minor’s personal information without the consent of a parent or guardian where such consent is required, we will delete it in accordance with the law. If you are a parent or guardian and believe that a minor in your care has provided us with personal information, please contact us and we will deal with the matter promptly.

We may update this Policy as the service and the law develop. The updated version will be announced within the platform and will carry a new last-updated date; where a change materially affects your rights we will give more prominent notice. Continuing to use the service after an update takes effect indicates that you accept the revised Policy; if you do not agree with it, please stop using the service.

If you have questions or complaints about this Policy, or wish to exercise any of the rights described above, you may contact us through the in-platform feedback channel or by raising a ticket, and we will deal with the matter as soon as possible. This service is operated by Metaking Studios OU